Shipping & Payment
Shopping Online With Us
At Fuschia, we want your online shopping experience to be as seamless as your styling session. Below are details regarding our supported shipping zones, costs, and payment options.
Possible Delivery Delays
Due to high order volumes, please allow an additional 1–2 working days for our team to process your order before dispatch. We appreciate your patience as we prepare your gowns for transit.
Payment Options
We accept all major credit cards through our secure Stripe payment gateway. This ensures your transaction is fast and protected.
Payment Requirements
Full payment is required at the time of online purchase. If you experience any difficulties placing your order online or have payment inquiries, our concierge team is here to assist you.
Order Processing & Delivery Times
We aim to process all orders within 1–2 working days of receiving payment confirmation.
Order Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor its journey.
Shipping Partners: We primarily use NZ Post for reliable and secure delivery.
Supported Shipping Zones & Costs
New Zealand (Local Shipping)
Cost: Complimentary standard shipping on all orders over $300. For orders under $300, a flat boutique delivery fee of $10–$20 applies.
Estimated Delivery: 5–7 working days.
Australia & International Shipping
We proudly ship worldwide! All orders ship from our Auckland, New Zealand studio.
Cost: Shipping costs are calculated at checkout based on destination and weight.
Estimated Delivery: Varies by destination.
Customs & Duties: Please note that international shipments may be subject to import duties, taxes, and clearance fees upon arrival. These are the sole responsibility of the purchaser. Please check your local government resources for details before ordering.
Contact Information
For any questions regarding shipping or payment:
Email: shop@fuschia.co.nz
Phone/Text: +64 21 741 504