Shipping & Returns

We accept all major credit cards through our secure stripe payment gateway. if you are having trouble placing your order online, please call us on +64 9 529 1405

Standard NZ Delivery $6 (7-10 days) FREE Standard Shipping NZ wide on orders over $60 Australia and Other Countries As our orders ship from our New Zealand locations, there may be unforeseen customs delays when your order arrives in Australia or other countries, that are out of our control. Shipments to locations outside New Zealand may attract import and customs duties, taxes, and/or clearance fees at the destination country. These costs may be payable to the carrier either before or at the point of delivery and are the responsibility of the purchaser. Please ensure to visit your own countries’ latest online government resources for further information, prior to placing your order.

Change of Mind Fuschia Boutique does not accept returns, exchanges or refunds for 'change of mind' or should the item not suit you for any reason. We cannot refund or exchange earrings, or hair accessories for hygiene reasons. We also cannot refund or exchange gift cards. Clearance Items / On Sale Items These are final sale items, and will not be accepted for return or exchange. Faulty or Damaged Items Fuschia Boutique may accept unworn items if contacted via email within 2 days of dispatch for exchange if they are described as ‘New' in our condition report. The item must not have been worn; the item must be in pristine condition as originally sold in the packaging with no damage, scratches, or signs of wear. Determination of an item matching the definition of “New Condition” is at the sole discretion of Fuschia Boutique upon return receipt (return at your cost) of the item. We do not refund or exchange if you have changed your mind. Like all our clothing items, and because of the nature of the delicate items with regard to the health/hygiene implications, we are unable to offer returns on the following accessories: • Earrings • Intimate items • Hats • Gloves Other Damage If a product is damaged in transit, please contact NZ Post here and additionally advise us as soon as possible. Questions? For the purposes of contacting Fuschia Boutique under this agreement, providing notices under this agreement, or for any questions, Fuschia Boutique may be contacted via email. shop@fuschia.co.nz